Shipping policy

SHIPPING AND RETURNS POLICY

We ship domestically within Australia. Your orders will be dispatched and posted within 1 business day of placing your order. Once dispatched, shipping time will vary depending on the type of shipping selected. Standard shipping parcels are sent via Australia Post at a cost of $7.50. Standard shipping takes 3-12 business days. Express shipping parcels are sent via Australia Post at a cost of $10.00. Express shipping takes 1-3 business days. LAND Essentials holds no responsibility for the time taken for the parcel to arrive, once the parcel is with the shipping provider (Australia Post) arrival times is at the discretion of said shipping provider.

Australia Post requires a signature. If you request a parcel be left unattended, you acknowledge that you do so at your own risk. Once a parcel has been delivered to your nominated address, we take no responsibility for any damage or theft that may occur. If you will not be present to accept delivery of your parcel or feel that your address is unsafe to leave a parcel unattended, we recommend sending your order to a work address. If you are providing a work address, please always include the level (if a multi storey building) and the name of the company as Australia Post will return to sender if you do not make these details clear.

We can redeliver parcels where the address is incomplete, or has been incorrectly provided, however this will incur a delivery charge of $7.50 for standard registered post or $10.00 for express post. Please note that the delivery times specified are approximate and as provided by Australia post. We cannot guarantee these delivery times.